InvoiceyDocs
Everyday workflows

Email delivery

Send attachments, track delivery and configure reminders.

Invoicey sends transactional email through Resend. Five kinds:

EmailWhen
InvoiceYou (or an assistant) send an issued invoice
Workspace inviteYou invite someone to the workspace
New sign-inA soft alert when your account is used from an unrecognised device
Overdue reminderDaily cron, if enabled per issuer
Payment receivedOptional, on mark-paid

Sending an invoice

From the invoice detail, Send email. The dialog offers recipient, Cc, subject, cover text and an ISDOC toggle.

Defaults come from the issuer's email settings — subject template, cover text, whether ISDOC is attached — and are read live at send time, so improving a default immediately improves future sends of old invoices.

Attachments: the PDF always; the ISDOC by default, toggleable per send. Both are taken from the stored copies made at issue rather than re-rendered.

Addressing

You do not control the From address, and that is a feature.

PartValue
From addressThe deployment's verified sending domain, e.g. invoices@invoicey.app
From display{Issuer name} via Invoicey
Reply-ToThe issuer's contact email

Sending as an arbitrary address would fail SPF and DKIM and land in spam. The via Invoicey display name plus a real Reply-To gets you recognisable, deliverable mail — replies go to you, not to the server.

Tracking

Every send is logged and its status updated by webhook:

Opens and clicks are recorded as soft signals and never move the delivery status backwards. Terminal outcomes — bounced, failed, complained — win over delivered.

The full history appears on the invoice timeline.

Suppression

Addresses that hard-bounce or file a spam complaint are added to a suppression list per workspace.

Automated sends — reminders, payment-received — skip suppressed addresses silently. Manual sends are still allowed but warn you first: sometimes you know the bounce was a temporary mailbox problem, and that judgement is yours.

Overdue reminders

Off by default, per issuer. When enabled, a daily cron finds overdue unpaid invoices for that issuer and emails the client every N days (7 by default).

Enable them in the issuer's email settings. Reminders run on Invoicey's schedule once enabled — there is nothing else to configure in the product UI.

Templates

Email copy is Czech, matching the app UI. Invoice, invite, sign-in alert, overdue reminder and payment-received templates all go through the same delivery pipeline and suppression rules above.